OpenAI Launches ChatGPT Wallet for Autonomous AI Purchases
AI-generated image · US National Wire
The new feature allows 'Dots' AI agents to handle transactions for Pro subscribers, though some major retailers are already blocking the bots.
OpenAI has introduced ChatGPT Wallet, a payment system designed to let its newly released "Dots" AI agents execute purchases for users, as Engadget first reported. The feature allows users to input their card information once, enabling agents to identify items for purchase, though a human must provide final approval for every transaction.
To mitigate security risks, OpenAI is utilizing payment tokens as substitutes for actual card details, ensuring merchants do not receive the user's card information. Each transaction requires a security verification, such as a fingerprint scan or Face ID. Chaya Nayak, OpenAI's lead for product for monetization and payments, told CNBC that the company's objective is to build a safe and easy foundation in collaboration with network partners and merchants. OpenAI has partnered with Visa, Mastercard, and American Express to ensure users keep their existing card protections and rewards points.
Despite these guardrails, Engadget reports that some companies are already banning AI agents from making purchases, specifically citing Amazon, United Airlines, and Delta.
Currently, ChatGPT Wallet is available only to U.S.-based Pro subscribers who are at least 18 years old. While OpenAI is not currently taking a cut of purchases made through the system, the company stated it intends to work with banks and payment networks to expand the service's availability.