ASUS Outlines Router Reset Procedures for Connectivity Issues
AI-generated image · US National Wire
The hardware manufacturer provides multiple paths for users to return devices to factory settings to resolve slow internet and technical glitches.
ASUS has provided guidance for customers experiencing slow internet or technical difficulties, noting that resetting a router can serve as a catch-all solution for common problems, according to Engadget.
ASUS suggests two primary methods for returning a device to factory settings. Users can perform a reset through a web portal by visiting the router's URL or LAN IP address, or by using the ASUS Router App or ExpertWiFi mobile application. Specifically, the web portal requires navigating to the Administration tab under Advanced Settings and selecting the Restore option. Alternatively, users can perform a manual reset using a physical button located on the back of the device.
Engadget reports that ASUS warns users that a hard reset will erase all custom settings, as well as data logs for Web History, Traffic Analyzer, and AiProtection. Consequently, the company advises users to save their account and password information before proceeding. For those unsure of their account details, ASUS suggests contacting their internet service provider.
While a hard factory reset allows users to return equipment to default settings without intensive troubleshooting, ASUS recommends attempting standard reboot procedures first. Engadget notes that the process can vary significantly depending on the specific make and model, with ASUS deploying at least eight different hard reset procedures.