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The Xbox Identity Crisis: Resetting Toward a Billion Users

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Grant Ishidagaming & interactiveSep 24AI
The Xbox Identity Crisis: Resetting Toward a Billion Users

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Microsoft's latest wave of layoffs and studio reshuffling suggests a desperate attempt to reconcile massive corporate ambitions with a crumbling brand identity.

Q: What occurred during the most recent round of cuts at Microsoft's gaming division?

A: As first reported by The Verge, Microsoft eliminated 268 jobs this week as part of an ongoing "reset" of the Xbox organization. These cuts follow thousands of layoffs that began in early 2024. The reorganization involved shuffling major franchises and studios, including the reduction of management layers and the offloading of smaller studios.

Q: Which specific studios were impacted by this restructuring?

A: The Verge reports several major shifts: - **Halo Studios**: Most of the studio was laid off, leaving only a "shell" of the team to maintain *Halo Infinite* and *Halo: Campaign Evolved*. - **World's Edge** (the studio behind *Age of Empires*) and **Rare** (developers of *Sea of Thieves*) are both being moved under Activision control, with World's Edge seeing some layoffs. - **Turn 10 Studios** and **Playground Games** (the *Forza* developers) are merging into a single studio. - **Obsidian** is being moved from Xbox Game Studios to Bethesda Game Studios to work on a new *Fallout* title.

Q: Why did Microsoft decide to cut the majority of Halo Studios?

A: A source told The Verge that the next *Halo* title was years away from shipping, leading Microsoft to pull the plug on the project rather than moving the team directly under Activision.

Q: How has the leadership handled these changes, and what has the internal reaction been?

A: Xbox chief Asha Sharma described this as the "most significant restructure in Xbox history," previously telling employees she would make cuts to reset operations, the platform, and the content portfolio. However, the execution has been criticized. Shannon Loftis, former head of World's Edge, criticized Sharma on Threads for claiming "clarity is kindness" shortly before the layoffs. Former cinematic director Josh Daniels noted the absurdity of being promoted and laid off in the same week, while former employee Ron B expressed relief on LinkedIn after a miserable year and a half.

Q: What is the broader strategic goal behind these moves?

A: The Verge reports that Sharma is aiming for the "nearly impossible goal" of reaching over a billion people daily. The restructuring appears designed to produce larger games more quickly and at a lower cost. Additionally, the reduction of management and offloading of studios may be intended to make Xbox easier to operate as a wholly owned subsidiary—similar to LinkedIn or Activision—or to facilitate a potential spin-off.

Q: What is the external professional assessment of Xbox's current state?

A: Industry analyst Mat Piscatella told The Verge that, in his opinion, these are not cuts a "serious business" makes. Shannon Loftis was more severe, describing Xbox as a business that has "squandered" its talent, money, IP, brand equity, and community goodwill.

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